At Raul Izkierdo Official Website, accessible from www.raul-izkierdo.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Raul Izkierdo Official Website and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Raul Izkierdo Official Website. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using this website, you hereby consent to our Privacy Policy and agree to its terms.

Personal information

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
‍
This information is used for:
Your personal information is secured and shall not disclose to third parties. However, some services cannot be provided without third parties partners. We share your information with these third parties, including service providers, regulated institutions (e.g., financial institutions), affiliated entities, and business partners to prevent fraudulent activity, in response to the legal process and for the following purposes:
‍
-Provide, operate, and maintain our website to improve, personalize, and expand our website.
-Understand and analyze how you use our website.
-Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
-Send you emails.
-Find and prevent fraud.
-Billing
-Analytics and hosting
-Customer support and customer management
-Shipping

Refund Policy

We receive the documentation of your damaged item, we shall immediately commence processing your refund. The way your refund is processed depends on your original method of payment.
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Changing or Canceling an order

Once your Raul Artwork Store order has been processed, you cannot make changes. Please for any question contact: contact@raul-izkierdo.com

Disclaimer- Consent to Jurisdiction
and Conformity with Austrian laws

This Website is intended for use by site visitors physically located in the European Union Countries. We recognize that it is possible for you to obtain access to this website from any jurisdiction in the world, but we have no practical ability to prevent such access. If any material on this website shop, or your use of the website shop, is contrary to the laws of the place where you are when you access it, the website is not intended for you, and we ask you not to use the website shop. You are responsible for informing yourself of the laws of your jurisdiction and complying with them. If you intend to use this website shop from outside the European Union Countries, you acknowledge that you shall be bound by the laws of Austria in the event of a legal dispute or any issue. You consent to the jurisdiction of the courts in Austria and you represent that you shall conform to the laws of Austria when you surf this site.

Cookies

Raul Izkierdo Official Website uses »cookies«. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google Analytics

This website uses the web analysis service Google Analytics of Google Inc. Google Analytics uses so-called »cookies«, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

GDPR Data Protection Rights

Right to access – You have the right to request copies of your data. We may charge you a small fee for this service.
Right to rectification – You have the right to request that we correct any information you believe is inaccurate.
Right to request that we complete the information you believe is incomplete.
Right to erasure – You have the right to request that we erase your data, under certain conditions.
Right to restrict processing – You have the right to request that we restrict the processing of your data, under certain conditions.
Right to object to processing – You have the right to object to our processing of your data, under certain conditions.
Right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.